What happens if my order says "delivered" but I have not received it yet?

Please check the tracking number/ information sent to your email used when placing the order.

Route Shipping Insurance is offer for every order through daehair.com. Route is a fantastic option given on our site to cover your order. This gives you instant protection and allows you to file a claim if something happens to your order.

By deselecting or opting out of Route Insurance, we are not liable*. 

*Dae is not responsible for lost, stolen or damaged items.